Assistant Store Manager, Customer Experience- Lancaster, PA

VF Corporation - Lancaster, Pennsylvania

As a member of the store leadership team, the primary objectives of this position are to increase sales, control expenses and sell distressed product by assisting the store manager with front end operations, ensuring customer has a positive experience by providing training and coaching. Will assist in other areas as needed, such as overseeing specific departments. Establish control-related standards and procedures. Key Responsibilities:

 

1.  Responsible for overseeing in-store presentation, insuring a fully stocked store with proper signage and superior visual presentation. 

2.  Assist with warehouse paperwork and problem shipments.

3.  Provide training for merchandise and presentation.

4.  Enter and lead price change process.  Lead best practices program and assure prompt execution of markdowns.

5.  Provide floor leadership during hours of operation as well as opening and closing the store on assigned days.  Will be responsible for specific area of the store, either men’s, misses, or intimates/youth, including visual presentation.  Execute best practices.

6.  Assist management team in warehouse with prompt and accurate receipt of goods and door to floor presentation.

7.  Insure proper execution on store signage package.

8.  Research negative inventory and key inventory adjustments. 

9.  Perform other duties as directed by supervisor.

 

Education/Experience:

 

1.  Years of Related Professional Experience: 2-5

2.  4-year college degree preferred.   Equivalent experience will be considered.  

3.  Retail merchandising experience required. 

4.  Experience with apparel preferred.

 

Skills:

 

1.  Technical experience with ability to operate store computer and systems

2.  Ability to communicate clearly and effectively with strong interpersonal skill

3.  Strong problem solving and decision making skills

4.  Strong merchandising skills

5.  Ability to maintain confidentiality

6.  Deliver exceptional customer service

7.  Strong leadership ability

 

Special Physical and/or Mental Requirements:

 

1.  This position involves opening and closing responsibility, therefore, weekends and evening work schedule is required.

2.  While performing this job, the employee is regularly required to walk, stand, use hands and fingers to handle and feel objects, tools, or controls, stoop, kneel, or crouch.  The employee is occasionally required to climb and balance.

3.  Frequently lift and/or move up to 25lbs., occasionally lift and/or move up to 50 lbs

 

Competencies:

 

Coaching and developing others

Customer focus

Communication

Driving for results

 

VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

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Posted: 30+ days ago

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